About Us
A small, caring homecare provider with a big heart
Everything you need to know
Here's everything you need to know about us from our location and staff, to our core values and community.
Our Mission
At Open Hearts, we believe that everyone deserves to feel safe, valued, and cared for in the place they call home. Our mission is simple — to bring warmth, dignity, and genuine kindness into every visit, supporting people to live life their way. We see care as more than a job; it’s a calling, and we nurture our team so they can give their very best. By working hand-in-hand with families, friends, and our local Bristol community, Open Hearts is here to make every day a little brighter for those we support.
Our Staff
Our staff all bring personal or professional experience in the care industry and undergo client-specific training programs. The company is led by Alannah Meechan, an award-winning care professional and Registered Care Home Manager of the Year winner, who has worked her way from care assistant to management and now leads this company to create a vision for compassionate, community-focused care.
How We Operate
Open Hearts Homecare Ltd is a company that operates within Bristol, with deep ties to the local community. Our team consists exclusively of staff with personal or professional care experience who undertake specific training tailored to each client’s needs. We are proud to be a Living Wage Employer, committed to paying all staff a fair wage above the government minimum, reflecting the value we place on their vital work. In addition, we ensure that all staff receive paid travel time between client visits, supporting their well-being and recognising the demands of the care role in today’s society.
The Owner and Manager
Alannah Meechan
I’m Alannah Meechan, Owner and Manager of Open Hearts Homecare Ltd, with over 13 years of experience in the care sector. I’m passionate about making a real difference and driving positive change in care by delivering compassionate, person-centred support that truly improves lives. I chose the name Open Hearts because it reflects the warmth, kindness, and empathy I believe should be at the heart of every interaction—whether with those we care for, their families, or our staff. In 2023, I was honoured to be named Care and Support West Care Home Manager of the Year, a reflection of my dedication to high standards, a positive workplace culture, and strong staff support. I believe that when staff feel valued and supported, they can grow, develop, and thrive in their roles, thereby creating a strong, positive workforce. I also believe that this care and dedication will bring families closer together and make life easier, warmer, and more meaningful for those we support. My hope for Open Hearts Homecare is to continue growing as a place where care is delivered with compassion, staff feel inspired and supported, and families can trust that their loved ones are truly cared for with open hearts.
The Core Values
Humanity: The source of our care. Here at Open Hearts, we see every person not as a task to be completed, but as a life filled with dignity, emotions, and individual needs. We aim to ensure that care never feels clinical, just human.
Excellence: Never settling for 'good enough'. In homecare, the quality of the care we provide is just as important as the trust we build with clients and families; every detail matters. We hold ourselves to the highest standards, because that is what our clients deserve.
Accountability: Taking ownership of every action, decision, and every moment of care we provide. Our clients trust us with their well-being, and we honour that trust by being reliable, transparent, and responsible in all we do.
Respect: This is at the core of every interaction we have. We understand that each person is an individual and aim to provide them with quality care, while ensuring we protect their dignity, undertsand their preferences, and respect their individuality.
Transparency: Being open, honest and clear in all aspects of our care. We believe our clients and their families deserve full visibility into the decisions we make, the services we provide, and the standards we uphold.
Sincerity: Showing genuine care in every word, every action, and every moment of support we provide. We know that our clients can feel when our intentions are real, and we rely on that authenticity to build true comfort and trust throughout the homecare experience.
Still Unsure? Just Contact Us to Learn More About How We Can Provide the Best Care for Your Loved Ones.
We understand the unique challenges that our patients and their families face, which is why we are dedicated to offering exceptional care services tailored to your individual needs.